What We Will Do

Cry about the taxes we paid

Introduction

Customer Objections

Why we must study our craft

Marketing

Product Knowledge

   - Manufacturing Process

Product Knowledge - Continued

    - Features of Each Line

    - Sanitation Systems

Sales

    - The Greeting

    - Qualifying

Dealing With Objection

Presentation

Bridge Selling

Closing

Follow Up

How to Run a Customer Friendly Service Department